Flat rate. No per-user fees.
Growth is $119 a month on annual, $149 month-to-month. Your manager can expense that without a committee. Start on a 14-day free trial, no credit card.
Engagements are custom-quoted.
Every operation is different. Scope, duration, and rate depend on what you need and where you are. All engagements start with a free 30-minute conversation.
Operations Consulting
A focused project with a defined scope: a diagnostic, a process redesign, a compliance gap, or a specific initiative your team is stuck on.
- Half-day on-site discovery with written findings report
- Defined deliverables and timeline before work starts
- Fixed or daily rate -- no open-ended retainer
- You keep everything regardless of whether we continue
Fractional Ops Leadership
Part-time embedded leadership for teams that need a seasoned ops head but not a full-time hire.
- Typically one to two days on-site per week
- Direct access -- not a project coordinator
- Manages to your team's existing goals
- Scales down as your internal capacity grows
Custom App Solutions
Lightweight internal tools built to your exact workflow. One problem, one tool, no bloat.
- Scoped to the narrowest solution that actually solves it
- Built on the same stack as OpsFluency -- proven and maintainable
- Handed off with documentation your team can run
- Option to extend or hand back for ongoing support
Annual billing. Month-to-month is about 20 percent more.
Choose a tier.
Starter
Up to 50 employees
One facility, one manager, first shift on Spanish.
- Unlimited bilingual SOPs
- Unlimited QR codes
- Worker PWA with magic-link sign-in
- 1 monitor included
- Email support
Growth
51 to 150 employees
Most teams land here. Expensable without approval.
- Everything in Starter
- Up to 3 monitors
- HR module with chat
- Scan analytics with CSV export
- Priority email support
Scale
151 to 500 employees
Multi-department, multi-shift, with priority support.
- Everything in Growth
- Up to 10 monitors
- Multi-department routing
- Onboarding workshop included
- Priority response within 4 hours
Enterprise
500+ employees
SSO, written SLA, dedicated CSM, volume pricing.
- Everything in Scale
- Unlimited monitors
- SSO / SAML
- Written SLA with credits
- Dedicated customer success manager
Every feature, side by side.
The full matrix. If it is on this page, it is on your plan at the tier that says so.
Starter
Up to 50 employees
Growth
51 to 150 employees
Scale
151 to 500 employees
Enterprise
500+ employees
Can I expense this without asking my boss?
At most companies: yes. Growth at $119 on annual (or $149 month-to-month) sits under the common $150 per-month expense approval threshold, and under the $2,500 annual single-approver line. That is on purpose. Frontline managers should not need a procurement committee to fix frontline problems.
The questions managers actually ask.
If yours isn't here, the contact page goes directly to Rob.
If you grow past your tier's ceiling we reach out and help you move up at the next billing cycle. Nobody gets cut off mid-shift. Going the other direction (shrinking back to a smaller tier) also works at the next cycle.
No. Setup is self-serve and takes under an hour. Scale tier includes a live onboarding workshop. Enterprise includes a dedicated customer success manager.
MVP is English and Spanish. Vietnamese, Mandarin, Portuguese, and Arabic are on the Phase 2 roadmap. If the order of arrival matters to your team, tell us on the contact page and we'll put a finger on the scale.
Yes. Month-to-month cancels any time with no penalty. Annual runs through the term you paid for and cancels at the end of the term. We do not pro-rate partial months.
Not in MVP. ADP, Paychex, and Gusto integrations are Phase 2. Today, workers are invited via email or SMS magic links, so there is no sync dance required to get started.
No. Workers use their own phones (the PWA works without an app-store download). Monitors are any browser-capable TV or display. Point the browser at the pairing URL, scan the pairing QR from your dashboard, and it is live.
Drop them in. The AI handles any PDF, Word doc, or text file. No template required. Site-specific terms get flagged for you to define once, and the glossary remembers them forever.
We run on Vercel + Supabase production, which both operate at 99.99% historical uptime. Enterprise gets a written SLA with service credits. Lower tiers get best-effort backed by the same infrastructure.
Start a 14-day free trial. No credit card required.
First bilingual SOP published in under 15 minutes. If it is not obviously useful by the end of the trial, cancel in one click.